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Privacy Notice

Effective date: April 14, 2021

Introduction

Equisolve, Inc. (“Equisolve,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data we process for our clients and that we gather from visitors (“Visitors,” “you,” or “your”) through the public-facing portions of our website, Equisolve.com (our “Site”).

This Privacy Notice (this “Privacy Notice”) applies to the personal data that Equisolve collects and processes in relation to Visitors through this Site, including information that you provide directly or that we otherwise collect from you as described herein. This Privacy Notice also describes your rights related to that personal data.

Equisolve’s core business is designing and developing corporate and investor relations websites for publicly traded companies. For those websites, our clients serve as the data controllers and Equisolve is a data processor acting on their instructions and behalf. This Privacy Notice does not apply to Equisolve’s role as a data processor in our core business for clients.

Equisolve’s websites are not intended for use by children and we do not knowingly collect personal data that could identify individual children.

Equisolve only gathers business contact information data through the Site and does not gather any categories of sensitive information, such as data revealing race or ethnicity, political opinions, religion or beliefs, trade union membership, health or sex life, sexual orientation, genetic data, or biometric data.

How We Collect and Use Your Personal Data

It is important that you read this Privacy Notice with special attention given to the specific type of processing activity that is relevant to you and your information, in addition to any other Privacy Notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Contact Forms & Requests for More Information

When you request for us to contact you, we collect the contact information needed to get in touch with you. This information is added to our CRM system, Infusionsoft, which we use to keep track of our contact with you. If you choose to opt in to email updates about Equisolve, we will send you periodic emails informing you about Equisolve. You may opt out of those emails at any time by clicking the unsubscribe link at the bottom of the email.

Employment Applications

When you fill out our employment applications, we collect your contact information and details about your skills and prior employment. This information is used solely for the hiring process and is not shared with any third parties other than those necessary to the hiring process.

Cookies

Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will "remember" information about your visit. We use a combination of 1st-party and 3rd-party cookies on our Site. First-party cookies are served from the equisolve.com domain and are used as technically necessary to provide the Site and to enable certain features, such as to remember your log-in details. For use of third-party cookies (and related “tracking technologies,” such as pixel tags), please see “Third-Party Tracking Technologies” below.

If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser's documentation for information on how to do this. However, if you decide not to accept cookies from us, the website may not function properly.

Third-Party Tracking Technologies

We use different third-party service providers that utilize tracking technologies, such as cookies and pixel tags. They are as follows:

Google Analytics: General statistics about the usage of equisolve.com. Google Analytics collects your IP address as part of its tracking functionality. This information is reported only in aggregate and your individual IP address is not reported.

Google AdWords: Pixel tags used to track when a Visitor has clicked through to our Site from a keyword search on Google or related AdWords advertisements. This tag assigns a unique ID to the Visitor.

Google Dynamic Remarketing: Pixel tags that allows us to retarget Visitors based on their visit to our Site (i.e., showing ads to our Site to visitors who have already visited the site). This tag assigns a unique ID to the Visitor.

Infusionsoft: Powers our ‘Contact’ page and integrates with Infusionsoft’s backend CRM.

Olark: Used for our Site’s chat service; uses cookies to associate with and remember the user of such service.

How We Keep Your Personal Data Secure

Equisolve takes the security of all the data we hold very seriously. Preserving the confidentiality, integrity, and availability of the personal data that Equisolve gathers and uses in advertising our web design and development services through this site is essential to Equisolve’s role in serving our business clients.

Security measures that we use include encryption, access controls, audit logs, and operational and technical policies and procedures.

We have policies, procedures, and training in place covering systems and network security maintenance, operations, and monitoring; data classification, confidentiality, security incident response, and others. We regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

Disclosures of Your Personal Data

We may share your personal data with third parties including third-party service providers, regulatory bodies, and under valid court orders. In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal data, would be transferred to the surviving entity in a merger or the acquiring entity. Where we do so, we will require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Retention of Your Personal Data

Equisolve will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory accounting, or reporting requirements, and/or our requirements as a ‘data processor’ pursuant to applicable law (such as retaining information of our clients during the duration of our relationship with such clients).

We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal or regulatory requirements. By law we have to keep basic information about our customers and suppliers for tax purposes for a certain period after the last transaction.

In some circumstances, you can ask us to delete your data: see the Data Rights section for further information. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Important Notice to Non-U.S. Residents

Our servers are operated in the United States.  Please be aware that your Information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. Except where otherwise required under applicable law, your decision to provide such data to us, or allow us to collect such data, constitutes your consent to this data transfer.

California Residents

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Equisolve may choose to opt out of our sharing their Information with third parties for direct marketing purposes.  If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Information to third parties for the direct marketing purposes, please send an e-mail to privacy@equisolve.com

In addition, Equisolve does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

External Websites

The Site may contain links to third-party websites.  Equisolve has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links.  As such, we are not responsible for the content or the privacy policies of those third-party websites.  You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Children

We do not knowingly collect personal data from children under the age of 13 through the Website or the Service. If you are under 13, please do not give us any personal data. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal data. If you have reason to believe that a child under the age of 13 has provided personal data to us, please contact us, and we will endeavor to delete that personal data from our databases.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time. By accessing and using the Site after we notify you of such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please refer back to this Privacy Policy on a regular basis.

Complaints

If you are unhappy with how any aspect of this Privacy Notice, or how your personal data is being processed, please contact us at privacy@equisolve.com.

Contact

If you have any questions or comments regarding this Privacy Notice or this site, please contact us at privacy@equisolve.com.