Equisolve is committed to protecting the privacy and security of the personal information we process for our clients and that we gather from visitors to our own website, Equisolve.com.
This privacy notice aims to give you information on how Equisolve collects and processes the personal data provided to us through this site, including information that you provide directly, and to tell you about your rights related to that personal information.
Equisolve’s core business is designing and developing corporate and investor relations websites for publicly traded companies. For those websites, our clients serve as the data controllers and Equisolve is a data processor acting on their instructions and behalf. This privacy notice does not apply to Equisolve’s role as a data processor in our core business for clients. It is limited to describing data-gathering and processing related to Equisolve.com and your interactions with the site.
Equisolve’s websites are not intended for use by children and we do not knowingly collect personal data that could identify individual children.
Equisolve only gathers contact information data through Equisolve.com and does not gather any categories of sensitive information, such as data revealing race or ethnicity, political opinions, religion or beliefs, trade union membership, health or sex life, sexual orientation, genetic data or biometric data.
How We Collect and Use Your Personal Data
It is important that you read this privacy notice with special attention given to the specific type of processing activity that is relevant to you and your information, in addition to any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
Contact Forms & Requests for More Information
When you request for us to contact you, we collect the contact information needed to get in touch with you. This information is added to our CRM system, Infusionsoft, which we use to keep track of our contact with you. If you choose to opt in to email updates about Equisolve, we will send you periodic emails informing you about Equisolve. You may opt out of those emails at any time by clicking the unsubscribe link at the bottom of the email.
When you fill out our employment applications, we collect your contact information and details about your skills and prior employment. This information is used solely for the hiring process and is not shared with any third parties other than those necessary to the hiring process.
We use Google Analytics for general statistics about the usage of equisolve.com. Google Analytics collects your IP address as part of its tracking functionality. This information is reported only in aggregate, and your individual IP address is not reported.
For our clients, we have various other forms that collect information related to operational processes including updating DNS, setting up new accounts, etc. The information on these forms is used only to perform the task requested and provide ongoing service.
Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from children.
How We Keep Your Personal Data Secure
Equisolve takes the security of all the data we hold very seriously. Preserving the confidentiality, integrity, and availability of the personal information that Equisolve gathers and uses in advertising our web design and development services through this site is essential to Equisolve’s role in serving our business clients.
Security measures that we use include encryption, access controls, audit logs, and operational and technical policies and procedures.
We have policies, procedures, and training in place covering systems and network security maintenance, operations, and monitoring; data classification, confidentiality, security incident response, and others. We regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
Disclosures of Your Personal Data
We may share your personal data with third parties including third-party service providers, regulatory bodies, and under valid court orders. Where we do so, we will require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We or our third-party service providers may transfer your personal data outside the EU if you are an EU resident. Where we do so, we have put in place measures to ensure your personal information is provided with adequate protection in accordance with data protection regulations.
For more information about the purposes for which we may share your data with third parties, please refer to the Our Specific Processing Notices section of this notice for the circumstances and third parties that may be involved in each specific processing activity.
Retention of Your Personal Data
Equisolve will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory accounting, or reporting requirements.
We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal or regulatory requirements. By law we have to keep basic information about our customers and suppliers for tax purposes for a certain period after the last transaction.
In some circumstances, you can ask us to delete your data: see the Data Rights section for further information. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Our Role as Data Controller
Though Equisolve’s core business is limited to serving as a data processor on behalf of other data controllers, for data we collect directly from individuals through Equisolve.com, we are the controller of that data. This means that we are responsible for deciding how we hold and use your personal data when you provide it to us through this site.
Your Personal Data Rights
Under the European Union (EU) General Data Protection Regulation (GDPR), in effect from May 25, 2018, if you are an EU resident, you have certain rights with regard to your personal data. Equisolve must respond to a request to exercise these rights within one month.
If you would like to request details of the personal data we hold about you, please contact us at firstname.lastname@example.org.
Under the GDPR, if you are an EU resident, you have the following rights in regard to your personal data:
- Right to be informed – you have the right to request details of how your personal data is processed. This privacy notice is a proactive document designed to meet this right.
- Right to request access – you can request copies of the personal data we hold about you. This is commonly known as a “data subject access request” or DSAR. The purpose of this request is to establish the accuracy of the personal data we hold and to check we are processing it lawfully.
- Right to request correction or rectification – if you think that some or all of the personal data we hold on you is incorrect or incomplete, you can ask for it to be corrected.
- Right to request erasure – you have to right to ask us to delete your personal data if you think that we do not have a legal reason to continue to process it.
- Right to request suspension of processing – this enables you to request we suspend processing your personal data; for example, while we establish the accuracy of the data.
- Right to object – you have the right to object to the processing of your personal data for direct marketing purposes.
- Right to request data portability – you can request that your personal data is transferred to a third party directly in a readable format.
In the limited circumstances where you may have been asked for, and provided, your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us at email@example.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another lawful basis for doing so.
If you are unhappy with how any aspect of this privacy notice, or how your personal information is being processed, please contact us at firstname.lastname@example.org.
If you are an EU resident, you also have the right to lodge a complaint directly with the data protection authority in your country.
If you have any questions or comments regarding this privacy notice or this site, please contact us at email@example.com.